Tilly · AI receptionist for UK businesses
Every call answered. Even when you can't.
Tilly picks up in a natural British voice, answers questions about your business, takes a proper message or books the appointment, and sends you the summary. Day and night, from £29 a month.
- 14 days free, no card
- No contract
- Keep your number
- Live in minutes
On every call
A receptionist who never takes a lunch break
Picks up on the first ring
Every call, day or night, weekends and bank holidays. No hold music, no voicemail.
Knows your business
Your prices, services, opening hours, areas and policies, in your words.
Takes a proper message
Name, the right number to call back, what it is about and how urgent. Read back to check.
Books appointments
Checks your free slots and books or requests the time that suits the caller.
Puts urgent calls through
Transfers to you or your team only when your rules say so. Everything else waits.
Sends you the summary
Email and text alerts, plus a dashboard with every call, transcript and contact.
Try her now
Hear her answer as your business
Give us your website and mobile and Tilly rings you in about a minute. She reads your website first, so she knows your services and prices, then answers as your receptionist. Play one of your customers and see how she does.
- She answers with your business name, from what your website says
- Leave a message, and see exactly what you would have received
- A copy of the call comes to your inbox afterwards
UK mobiles only. One call per number. We delete the call and your details after a week.
Hear her on the phone
Calls like yours, answered properly
Press play to hear the whole call. Tap any line to jump to it. The text beside it is exactly what the owner got.
Harbour Plumbing & Heating
Water through the ceiling on a Saturday night
Saturday, 9:40pm · voice: Katie, clear, friendly British voice made for customer service
What Dave got
Urgent message, texted to Dave straight away
Text to Dave
URGENT msg: Sarah Mitchell 07700 900123 - Water coming through kitchen ceiling at 14 Park Road, Didsbury, M20 3AB. Stopcock now off.
- Caller
- Sarah Mitchell
- Call back on
- 07700 900123
- Job
- Leak through kitchen ceiling
- Postcode
- M20 3AB
- Urgency
- Urgent
Dave also gets the email summary, and Sarah is saved as a contact, so Tilly greets her by name next time.
These calls are scripted, and the businesses and callers are made up. Tilly's side is recorded with voices you can choose for your own receptionist.
Set up in minutes
Three steps, then never miss a call again
01
Choose a plan and a number
Pick a local number for your town or a national 0330 number. Or keep your own number and forward the calls you miss.
02
Tell her about your business
Answer a few questions or paste your website, and we draft her answers for you. Change anything in plain English.
03
Calls answered, you get the summary
Messages, bookings and transcripts land in your inbox, your phone and your dashboard.
Live demo
Ring a demo business yourself
Pick a business and talk to her from your browser. Ask awkward questions, leave a message or book something, then see what the business received.
Choose a business to call
Trades and home services
Harbour Plumbing & Heating
Answered by Tilly
Things to try
- Report a leak and ask for someone today
- Ask whether they do boiler services, and the price
- Ask if you are talking to a real person
Uses your microphone. Calls last up to 3 minutes and are recorded and transcribed so we can show you the result, then deleted after 7 days. Please make up any names and numbers.
The conversation appears here as you talk. When you hang up, you will see what Harbour Plumbing & Heating received.
Simple pricing
Pick a plan. Try it free for 14 days.
Prices exclude VAT. No setup fee, no contract, cancel online.
Starter
For sole traders who miss calls on the job
£14.50£29a month + VAT
50% off your first 6 months, then £29
£34.80 a month including VAT
Start free with Starter- 40 calls a month included, then 50p a call
- Your own UK local number, or keep yours and forward
- Answers questions about your business
- Detailed messages by email
- Call summaries and transcripts
- Contacts list of every caller
- Transfer urgent calls to 1 number
Pro
For busy teams who book appointments by phone
£29.50£59a month + VAT
50% off your first 6 months, then £59
£70.80 a month including VAT
Start free with Pro- 150 calls a month included, then 50p a call
- Books appointments into your Tilly diary
- Text alerts for urgent calls
- Up to 3 transfer rules
- Recognises returning callers by name
- Answers in 20+ languages
- Webhooks for your CRM, Zapier or Make
- Learns your prices from your website or documents
- Your brand voice, logo and colours
- Design up to 2 voices of your own
Business
For multi-site and high-volume businesses
£74.50£149a month + VAT
50% off your first 6 months, then £149
£178.80 a month including VAT
Start free with Business- 400 calls a month included, then 50p a call
- Up to 3 receptionists and numbers
- Up to 10 transfer rules
- Full voice and model controls
- Learns from your website, documents and brand guidelines
- Design up to 5 voices of your own
- Priority support
Need call recordings, more numbers or a custom voice? See add-ons
Questions people ask
Will callers know they are talking to an AI?
Tilly speaks naturally, but she never pretends to be a person. If a caller asks, she says she is your AI receptionist and offers to take a message.
Can I keep my existing number?
Yes. You get a new UK number, and you can either publish it or keep your number and forward calls you cannot take. Forwarding takes a code on most UK mobiles and a setting on most business lines.
What happens with urgent calls?
You set the rules in plain English, such as "the caller has a leak" or "the caller asks for the owner". Calls that match can be put straight through to you, and urgent messages trigger a text.
What does she sound like?
You choose from 29 natural voices from ElevenLabs, male or female: standard British, or a local accent such as Scottish, Welsh (including native Welsh speakers), Northern Irish, Geordie, Scouse, Yorkshire, Manchester or London. You can change at any time, and on Pro and Business you can design a voice of your own.
What if I go over my calls?
Calls beyond your plan are charged per call at the rate shown on each plan, and you can see your usage in the dashboard at any time. A call is up to 3 minutes: a longer call counts as more than one, and every call ends after 6 minutes. Calls under 10 seconds and sales calls she screens out are never counted.
Is there a contract?
No. Every plan starts with a 14-day free trial with no card needed, then runs monthly or yearly. Cancel online at any time.
Is the video real?
Yes. It is the real Tilly dashboard, recorded on a phone. The business, its callers and their calls are sample data, made up for the demo.
Stop losing jobs to voicemail
Start a 14-day free trial, set her up for your business and test her from your browser before a real call reaches her. No card needed.